User Policy

You need to know these policies as a user

When you access this Site, certain information about you, such as Internet protocol (IP) addresses, navigation through the Site, the systems and programs used and the time spent, along with other similar information, may be stored on our servers. Such stored information may not specifically identify you. Please be informed that the same may be used by us for web site traffic analysis or for such other purposes as we may deem appropriate. If you provide unique identifying information, such as name, address and other information to us, such information may be used for statistical and/or other purposes. Any personally identifiable information you submit while using our services will only be disclosed to you only. We will not disclose, sell, share or in any way reveal your information to any other third party. We want you to feel confident about using koachingg.com to succeed in your education world, so we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable and current internet security methods and technologies. Payment policy Once purchased any plan / service, the item can be cancelled online or by contacting our customer care over email. The item would remain cancelled as per the cancellation policy of the item shown on the page just before making payment. TAT (turn around time) for cancellation policy is 48 hours. Refund Policy The refund related to the cancelled item will be processed soon after the cancellation and customer account will be credited within 5-7 business days of cancellation. Payment mode in case of refund i.e. refund mode will be online and the amount will be credited back to the same account in 5 to 7 business days.

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